SALON COORDINATOR

Bella Aveda Salon is looking for a part-time Salon Coordinator to act as the first point of contact for customers who visit our salon or contact us to learn about our beauty services. Your image is of the utmost importance and you must be focused and dependable.

The Salon Coordinator’s responsibilities include greeting customers upon their arrival, answering clients’ questions about services via phone, email or in person and processing transactions. To be successful in this role, you should be highly organized and able to manage clients with grace, even during peak demand. Ultimately, you will help boost our reputation by building friendly, trusting relationships with customers. Candidates with proven work experience in a similar role, as well as excellent communication and organization skills will be considered.

Responsibilities Include:

Must maintain a professional demeanor, language and attire (including following dress code with professional looking hair and makeup)
Warmly greet clients, walk them to the proper beauty station and inform staff of their arrival
Book and confirm appointments via phone and email
Process transactions (cash and credit cards) and issue receipts
Offer beverages and chat with clients who are in the waiting area
Welcome walk-ins, answer questions about services and schedule appointments based on availability
Inform clients about new services and discounts
Cross-sell services and products when appropriate (e.g. through informative brochures and gift cards)
Update client records with contact and billing details, appointments and services offered
Manage all telephone calls
Maintain a tidy reception area
Order business cards, brochures and stationery as needed
Attend mandatory staff meetings
Additional job responsibilities as the position evolves

Email bellaavedasalon@gmail.com or drop off your resume today and include a recent photo of yourself, along with any business social media profiles that may showcase your professional work. We look forward to meeting you!